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Managed workflow
Offer a complete file service under your own brand while TuningSuite works behind the scenes. Available files are processed automatically by the solution bot; unmatched work can be routed to your team or escalated to TuningSuite central support according to your rules. Finished files return through your portal directly to the end customer, with complete status history, notifications and usage reporting.
Invisible TuningSuite backend
Automatic bot processing
Configurable manual or central-support fallback
Direct delivery to your end customer
Live usage, billing and audit statistics
Annual billing
Price on request
Quotation based on limits, categories and support model.
Contact sales for a configured offer.
Secure licence workflow
Connected TuningSuite account
Production support and updates
Product details
Operational purpose
A managed slave file-service portal for workshops that want their own customer-facing workflow while routing unsupported or selected jobs to the central TuningSuite support team. The originating portal remains visible throughout the request, response and completed-file flow.
Included capabilities
Keep your own portal identity and customer relationship while using protected TuningSuite infrastructure behind the workflow.
Enable automation per permitted vehicle and service scope, with partner-specific limits and a controlled no-solution response.
Escalate only the jobs you choose and return the response directly into the originating portal and customer order.
Preserves source portal, file, messages, requested work, status and returned MOD across the connected systems.
Manage customer services, packages, credits and limits independently from other connected portals.
Send tenant-specific workflow notifications without exposing internal bot or central-support mechanics to the customer.
Accepts only authenticated portal requests and isolates tenant configuration, storage and operational data.
Shows automatic, manual and central-support activity with traceable request and return history.
Designed for
Operational value